Adoption
AI for small and mid-sized Salesforce teams
A practical path from an operational bottleneck to an AI workflow your team can evaluate.
White paper · Economics
Building the business case for AI on Salesforce
From a credit allowance to the cost of useful work.
Include review, retries and implementation costs. Keep staff capacity separate from cash savings.
Get the white paperWhat you’ll take away
- A cost-per-accepted-outcome framework
- Worked illustrative scenarios
- Credit and top-up modelling questions
Written for Finance and operations leaders evaluating AI with their Salesforce administrator.
PDF guide companion worksheet · English
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A practical starting point
Count accepted work
A subscription price or credit allowance does not tell you the cost of a completed business task. The useful question is what it takes to produce an outcome your team accepts. This guide brings usage, human review, implementation and ongoing operation into the same decision, with explicit assumptions and room for a less favourable result.
Choose a unit that matters to the process: a reviewed document, a complete handoff or an accepted briefing. Include failed attempts and repeat work when measuring consumption. A cheap model call may still be an expensive workflow if it creates substantial checking and correction.
Compare the complete cost
Consider subscription, consumption, configuration, integrations, administration and review effort. Distinguish credits purchased from credits consumed, and recurring demand from an occasional peak. Use the plan's current commercial terms when modelling allowances, top-ups and expiry; do not assume an unused balance is a saving.
Keep value and cash separate
Time released creates capacity that the organisation must decide how to use. It is not automatically a reduction in expenditure. Compare a base case with lower benefit, higher review effort or greater usage. Record which assumptions a pilot must measure before using the figures for a wider commitment.
Inside the guideFrom the question
From the question
to a decision you can explain.
Practical frameworks, worked examples and a companion worksheet to bring into your own evaluation.
A cost-per-accepted-outcome framework
Worked illustrative scenarios
Credit and top-up modelling questions
A worksheet for assumptions and sensitivity checks
Put the questions to REDA AI
Explore pricing and the credit calculator See how this connects to the platform.
Use REDA AI's org-wide plans, credit calculator and spending-control information as inputs. The business case depends on the work you measure, rather than the size of the allowance alone.