Every team wants AI in their record pages, community portals, and inbound email — but every option means a parallel tech stack, a separate security model, and a quarter-long integration. REDA AI ships as a single managed package that installs in under an hour and runs entirely inside your Salesforce org. Your admins build agents in natural language. Your data never leaves.
No speed-ups. No cuts. Watch a real Salesforce admin install REDA AI and deploy a live agent — start to finish.
Operations leaders are told AI will optimize their processes. The path to actually getting there is complex tech stacks, fragile integrations, and timelines that don't fit the business. REDA AI fixes the path — so the AI part actually happens.
REDA AI does the heavy lifting — so your team gets to the AI, not the integration.
One platform that lives natively inside the system you already run. Heavy lifting handled by REDA AI. Simple management by your existing admin team. Intelligence wherever work actually happens.
The agent shows up across eight channels — internal Salesforce, community portals, your website, email, WhatsApp/SMS, voice, API, and inside any Flow. One configuration reaches every surface.
Multimodal document processing, knowledge grounding, tool routing, governance, audit, credit accounting — all built in. Your team doesn't assemble the AI stack; REDA AI ships it as one managed package.
Build agents in natural language. Configure tools without code. Test against your real org. Roll out from the same admin tab that manages the rest of your Salesforce. No AI experts. No prompt engineers.
Two flagship scenarios — a 24/7 resident concierge on Experience Cloud, and an autonomous document-processing agent that turns PDFs into Salesforce records. Plus eight more across every department.
An honest read on where REDA AI fits — and where it doesn't. We'd rather you self-qualify in two minutes than land in a six-month evaluation that ends in the wrong place.
Not sure which side you're on? Book a 15-minute call — we'll tell you straight.
REDA AI gives you a complete, extensible platform to build AI agents tailored to your specific Salesforce org — your objects, your rules, your processes.
Define who each agent is, what tone it uses, and what record data it sees on every page. Context Fields pull live Salesforce data into every conversation.
Fine-tune agent behavior with 5 custom prompt types. Use AI-assisted prompt building to get production-ready prompts without expertise.
Give agents the power to act — 12 pre-built tools for CRUD, email, tasks, and events. Connect any Salesforce Flow for custom business actions.
Not all Salesforce AI is created equal. Here's how the approaches actually compare.
Features don't close deals — outcomes do. Here's how each approach to Salesforce AI impacts your business, backed by independent research.
Want to model exactly what these differences mean for your org's budget?
Run the Free TCO Calculator →Personalised cost comparison for your Salesforce org. For estimation purposes only.
No developers. No implementation consultants. No Data Cloud. Just your Salesforce org and a few clicks.
One platform. Eight deployment channels. Build the agent once — reach every surface where work happens.
Every deployment ships with a live analytics dashboard — conversations, credits, incidents, and tokens. No setup required.
REDA AI inherits your entire Salesforce security model. No additional configuration required.
Salesforce records, conversation logs, and audit trails stay inside your Salesforce org as standard objects. REDA AI runs no external database holding your CRM data. Only the minimum prompt context required for inference is sent to the approved model provider, subject to that provider's data-processing terms.
Field-Level Security, sharing rules, object permissions, and profile restrictions are enforced on every interaction. No privilege escalation. Zero gaps.
Every conversation is logged with complete metadata — user, agent, channel, timestamp, credit cost, and efficiency rating. ISO 27001:2022 certified.
Different roles have different priorities. Find the content most relevant to your evaluation.
Architecture, TCO, scalability, and vendor evaluation for enterprise AI.
How It Works + Governance →Installation, configuration, managed package setup, and day-to-day management.
How It Works + FAQs →Data residency, audit trails, permission enforcement, certifications, and governance controls.
Governance & Trust →Use cases by industry, ROI, deployment speed, and credit-based pricing.
Industries + Pricing →No slides. No theatre. Bring a real workflow — we'll show you how it lives as an agent on your org by the end of the call.
Last updated March 2026